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About Us
About CX Skills
Our Customers
Customer Testimonials
Our Trainers
Justin Tippett
Daniel Ord
Ingrid Maynard
Simon Blair
Saul Wajntraub
Mike Symonds
Marc Carriere
Shane Goldberg
Nathan Burke
Join The Team
Courses Overview
Call Centre Sales Courses
Call Centre Training Courses
Contact Centre Management Courses
Customer Experience Courses
Customer Service Courses
Live Chat Courses
Courses
Contact Centre Management
Intro to Call Centre Management
Call Centre Management Fundamentals
Live Chat for Managers
How to Design a QA Framework
How to Monitor & Coach Agents
Create Amazing Call Centre Team Leaders
About our Management Courses
Customer Experience
Introduction to CX
CX Management Fundamentals
Customer Journey Mapping
CX Training Overview
Managing Difficult Customers
Customer Service
Induction course
Customer Service Professionals
Customer Service Excellence
Customer Service Emails
Live Chat for Agents
Sales
Inbound Sales Induction
Inbound Sales Professional
B2B Outbound Sales
High Performance Teams
Team Building Activities Workshop
Motivating My Team
Leadership
Leadership Fundamentals Program
How to Manage & Lead Employees
By Job Type
Frontline (Service)
Managing Difficult Customers
Customer Service Induction
Customer Service Professional
Customer Service Excellence
Live Chat Customer Service
Customer Service Emails
Frontline (Sales)
Inbound Sales Induction
Inbound Sales Professional
B2B Outbound Sales
Team Leaders
Introduction to Contact Centre Management
How to Monitor & Coach Agents
How to Manage and Lead Employees
Team Building Activities Workshop
Leadership Fundamentals
Contact Centre Managers
Introduction to Contact Centre Management
Contact Centre Management Fundamentals
How to Monitor & Coach Agents
How to Design a Quality Assurance Framework
How to Manage and Lead Employees
Live Chat Management
Create Amazing Call Centre Team Leaders
Leadership Fundamentals
CX Professionals
Introduction to CX
CX Management Fundamentals
Customer Journey Mapping
General Management
How to Manage and Lead Employees
Leadership Fundamentals Course
Motivating My Team
TRAINING OPTIONS
Private Training
Online Training
Self-Paced online training
Locations
Online Courses
Adelaide
Brisbane
Hobart
Melbourne
Perth
Sydney
Contact
Upcoming Courses