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About Us
About CX Skills
Customer Testimonials
Subscribe
Our Trainers
Justin Tippett
Daniel Ord
Simon Blair
Nathan Burke
Don Elgin
Shane Goldberg
Join The Team
Courses
Customer Service
Essentials
Professional
Excellence
Compare Courses
Contact Centre Sales
Inbound Sales Essentials
Inbound Sales Professional
Outbound Telemarketing
Compare Courses
Live Chat
For Agents
For Managers
About Live Chat
Contact Centre Management
Intro to Contact Centre Management
Management Fundamentals
How to Design a QA Framework
Enhancing the Employee Experience
Monitoring & Coaching Agents
About our Management Courses
Customer Experience
CX Management Fundamentals
About CX Training
Customer Service Emails Training
Managing Difficult Customers
By Job Type
Call Centre Agents
New/Emerging Leaders
Team Leaders
Contact Centre Managers
CX Professionals
TRAINING TYPES
Private Training
Online Training
Self-Paced online training
Locations
Online Courses
Adelaide
Brisbane
Hobart
Melbourne
Perth
Sydney
Contact
Upcoming Courses