CX Skills Customer Testimonials
We are incredibly grateful to our customers who have taken the time to leave us a customer testimonial after completing one (or more!) of our courses. Whilst CX Skills might only be a small Australian-owned company, our focus is on ensuring all our students receive world-class training from both our local and global training partners and we love nothing better than getting some great feedback from our students!
Whilst there are a number of training providers out there, ultimately it’s the passion for the industry and the quality of our training that is our differentiator in the market and that’s reflected in the customer testimonials we’ve received.
We’ve listed some of the most recent CX Skills customer testimonials below from customers and included the ability to filter all customer testimonials by course, rating etc to provide you with full transparency.
Direct Customer Testimonials & Reviews
On the completion of any of our courses, we offer the opportunity for participants to leave us a customer review/testimonial via two methods – directly on our website or via Google. You can find a list of all the reviews below – just use the filters to narrow the results or scroll through them all!
As well as the opportunity to leave us a review/testimonial directly, we also provide our students with an opportunity to leave us a review directly on Google.
Just in case you doubt the authenticity of any of the customer testimonials above (we promise they are all real!), Google reviews are not able to be edited so you can be confident in the reviews and scores provided.
Thanks to COVID it’s been a while since we’ve been able to film some customer testimonials in person but here’s some we recorded in 2019 where it brings the words to life so you can ‘feel’ their experience.
Some of our Favourite Customer Testimonials
We are grateful to have received so many wonderful customer testimonials and reviews and have included some of our favourites below.
Ready to organise your training?
All our courses are now available online – to see all the available courses by category, just click on the applicable button below. If you can’t find a course that meets your requirements, please contact us to discuss a customised training program.
Upcoming Public Courses (online) available to purchase now
You can purchase tickets instantly to all the public courses listed below using a credit card or by requesting an invoice at checkout. For a full list of training courses and easy-to-use search filters, click here to view all our upcoming courses >
Learn global best-practice contact centre fundamentals in our Introduction to Contact Centre Management
May 2022 class for Team Leaders and Managers.
Learn how to design and build a quality assurance program for customer service, call centres etc that will improve compliance and drive customer service excellence in our June 2022 online course delivered by global expert Daniel Ord.
Give your Team Leader superpowers in this June 2022 How to BECOME an Amazing Call Centre Team Leader training course 3 x 2.5-hour live sessions).
The June 2022 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.
Fast track your customer experience skills in our June 2022 Introduction to CX Course – suitable for busy managers and executives wanting to learn more about Customer Experience.
Learn the skills to effectively Monitor and Coach Call Centre Agents in this June 2022 training course delivered online by global expert Daniel Ord. Suitable for all contact centres!
Empower your leaders with the tools, processes and skills to inject more energy, fun and interaction into your team in this June 2022 Employee Engagement Activities for Managers workshop.
Improve your sales conversions and customer engagement in this July 2022 Inbound Sales Phone Professional Training Course designed for all phone-based employees.