CX Skills provide training for call centres and CX in Australia

Upcoming Courses

More than just learning

Like any industry, establishing a great network is crucial for your ongoing success. All our courses actively encourage and facilitate networking to ensure course participants can continue to benefit long after the courses are completed.

Why choose CX Skills?

CX & Contact Centre Specialists

We only specialise in CX & contact centres with decades of experience running real contact centres and CX programs.

The best trainers

We only partner with the best trainers in Australia and from across the world to ensure you learn from the best.

Real Results

Our courses have been designed to deliver real, practical skills that can deliver immediate benefits.

Real Expertise

Our courses are designed and delivered by CX & contact centre experts with decades of experience to deliver real, practical skills that can be applied in the ‘real world’.

From half-day courses to brush up on some skills, one-day courses for call centre agents or high-performance contact centre management programs delivered over multiple days, we have purpose-built courses designed to maximise results.

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We’ve got courses to suit every skill and budget