Contact Centre & Customer Service Training in Hobart
Whilst it might be geographically down the bottom of Australia, Hobart is definitely not bottom in the ranks when it comes to providing great customer service and the home of lots of contact centres!
The Tasmanian Government has been actively promoting the island state as a great destination for call centres and the marketing seems to be working with many large call centres, and some not so large ones, all calling Hobart home.
Traditionally though, our Tasmanian friends are often left to journey to Melbourne for any form of call centre or customer service training courses. But not any more!
When it’s safe enough to do again (thanks to COVID), CX Skills will be providing a number of one and two-day call centre and customer service training courses in Hobart to enable you to learn without having to leave your state! But until then, all our courses are now available online and delivered live via ZOOM so you can continue to receive Contact Centre and Customer Service training in Hobart without even having to leave home!
CX Skills is an Australian owned Customer Experience and Contact Centre training business with all our courses built and facilitated by industry experts – not lecturers or generic corporate trainers.
We have courses for frontline call centre agents including live chat, emails, handling difficult customers and so on through to executive courses on Customer Experience Management, Contact Centre Management and more.
Where can you find Customer Service Training Courses in Hobart, Tasmania?
As a specialist training provider of courses for Customer Experience and Contact Centre professionals, instead of having to jump on a plane to either Sydney or Melbourne for some professional training, we come to you!
We offer a range of public courses (when its COVID safe again to do so) and we can also come directly to you and deliver our public courses in the comfort of your own facility or customise a complete training solution for you – whether you are in Hobart, Devonport, Launceston, Burnie etc.
Venues for CX & Call Centre Training in Hobart
When we are physically able to run our CX, Contact Centre and Customer Service training in Hobart again we will source the best venues that will provide the best balance of a great learning environment, one that’s easily accessible and that provides the best commercial value so we can keep our course fees as low as possible.
To do this, we will often wait to confirm the final venue approximately two weeks prior to each course date to enable us best align the facility to the number of training course participants (no point having a room that holds 30 people if there is only 10 in the course).
For the purposes of planning though, all our courses will be in a Hobart CBD location unless we specify otherwise.
Upcoming CX, Call Centre & Customer Service Training in Hobart
With COVID-19 we have suspended all our Customer Service training courses in Hobart (and anywhere in Tasmania) until it is safe to resume. But don’t worry – we now offer all our courses online and delivered via ZOOM. Search all our available courses below or learn more about our private training course options >