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Introduction to CX – April 2021

via Zoom (Teleconferencing)

Fast-track your CX (Customer Experience) skills in this April 2021 online course delivered by global CX expert Daniel Ord delivered over 2 x 4-hour sessions.

Leadership Fundamentals – May 2021

via Zoom (Teleconferencing)

Learn how to develop, drive and sustain high-performance teams in this Leadership Fundamentals May 2021 training course delivered over ZOOM.

Customer Service Emails – July 2021

via Zoom (Teleconferencing)

Learn how to connect with customers through email (sales or service) using a structured framework delivered by a global CX expert over 2 x 4-hour sessions across two consecutive days.