Motivating My Team to Achieve High Performance
- Do you need to improve the motivation of your team?
- Is your team achieving all they could?
- Do you feel there is untapped potential in your team?
- Do you need some new ideas to lift your team’s performance?
Delivered by Leadership Coach and Facilitator Saul Wajntraub, this 4-hour online workshop will provide you with the skills and tools you need to motivate your team to achieve sustainable high-performance results enabled by great leadership.
Unlock your team’s potential and learn:
- Who am I as a leader?
- How do I motivate my team?
- How do I have a conversation to manage performance?
Why Attend this Course?
The goal of every leader is to create a high performing team. Creating the environment for high performance is not easy without knowing how to motivate the people who you need to get the work done. Creating high performance is rarely done successfully without a leader having a clear plan.
Too often we expect leaders to lift the output and performance of a team but give them no direction, tools, guidance, support or practice at having the types of conversations that lift the motivation of a team. Finding the key to motivate your people to give their best is the secret to high performance.
This workshop will give you the practical tools to change the performance of your team. You will think about motivating your team with fresh eyes and gain a real understanding of how to tap into your people and unlock their discretionary effort.
What you’ll learn
In this Motivating My Team to Achieve High-Performance course you’ll learn:
- What motivates people and how to tap into that motivation
- Practical conversation starters to motivate your team
- How to use ‘gears’ in your conversations, moving from an empathetic approach to a more assertive one when needed.
- What strengths you bring as a leader and how that is affecting the motivation of your team. You will be more aware of where you need to flex your communication style to tap into your team’s motivation.
What concepts are covered in this workshop?
The Motivating My team for High-Performance workshop is designed to fast-track your skills in a 4-hour workshop.
Your success as a leader will be determined by the quality of the work your team produces. A leaders role is not to be great at doing the majority of tasks themselves, but to ensure your team has the motivation needed to give their maximum effort and to provide the support to complete tasks they may not have mastered.
Unlocking each individual’s discretionary effort is the key to leading a high performing team.
Every individual is motivated by different intrinsic and extrinsic factors. The more motivation that come from inside the individual (intrinsic) rather than through the leader or incentives (extrinsic) the more sustainable the motivation is.
A leader must learn how to tap into each individuals motivation and to harness that motivation and align it to work outputs.
A leader who is not willing to coach and challenge their people will end up doing more of the work instead of lifting the capability of their team via coaching. Challenging people is far easier when you understand their motivation.
Motivation is a complex topic and this workshop focusses on 3 elements:
- Who am I as a leader?
- How do I motivate my team?
- How do I have a conversation to manage performance?
About your trainer
Saul Wajntraub is the leadership coach and facilitator that can help you to help your team to improve
Saul has positively changed the performance of leaders and their teams from frontline leaders to general managers, from blue-collar to corporate, from news leader to experienced professionals.
Saul gets results because of:
- 10 years of experience in leadership coaching and design.
- A proven capability to design and deliver leadership programs at the frontline and middle leader level for Australia’s biggest companies, including Australia Post, Telstra and Yellow/White Pages.
- The ability to tailor his program for smaller companies and teams: Salmat, Securepay, Expedia, Transurban, Medibank, ARQ and WME.
- His highly practical, theory-based approach to building programs.
- His ability to quickly understand your business and tailor solution design to suit.
With COVID making travelling difficult for the foreseeable future, all of our courses have now been transitioned to online.
The added benefit is that has now removed the physical barrier to course attendance and we’ve been thrilled to welcome students from all across the world to our recent courses and with the Australian Time Zone (AEDT/AEST), the course is suitable for a range of different countries including New Zealand, Singapore, Philippines, Malaysia, Thailand, PNG, China and so on.
This course is 4 hours in total and will include a couple of short breaks.
The courses are conducted via ZOOM with the course link provided after the bookings are confirmed.
As you’ll note from the testimonials below, you’ll be in great hands for this training course with Saul consistently receiving some of our highest course satisfaction rates.
“Our business changed significantly the moment that Saul was brought in as a leadership coach. He joined our organisation just as I was beginning my leadership journey, and alongside the other young leaders within the company, he helped us to understand key components of leadership interactions and tactics on how to manage a team effectively. We always looked forward to his workshop sessions to learn new skills and nurture the already existing ones, and learn more about ourselves as leaders and people. Saul also was there through mistakes, and allowed us to shape them into learning opportunities through his patient guidance. He took the time to understand the business as a whole, the dynamics of each team and the relationships between different business units to give us more in-depth approach to his coaching, and the ability to make great change. Through his observation sessions in my teams 1:1s, Saul was able to give me great feedback that helped to make the conversations better and navigate through any challenging areas. The skills that Saul has taught me are some that I will carry throughout both my professional and personal life. I cannot thank Saul enough for his continued support. Any organisation would flourish with his help.
Alexandra KaraoutsadisCreative Lead at WME Australia
“I have all the time in the world for Saul – such a great person. Whilst I was at Australia Post, I got the chance to partake in the Exceed Leadership Initiative which he delivered. It was an amazing experience spanning over 12 weeks and it covered how to connect with people through conversations, how to reach positive outcomes through running effective meetings and how to effectively plan and prioritise your workload. It helped me develop so much in my career and as a person. Saul is very passionate about people and invests so much of his time in helping them. Examples of this would be helping a person with a current workplace problem they are facing, helping people navigate and understand broad organisational change and being an active listener. He is able to help shed light on particular areas of improvement for a person by utilising his knowledge and experience. I also got to witness Sauls impact at another workplace. Having worked with him previously, I could see the impact he was having on individuals, teams and the organisation as a whole. He becomes part of the team and gains peoples trust quickly – this inturn empowers people in organisations to perform better and be better employees for a business. Can’t recommend Saul and The Real Leadership Company enough, simply incredible!”
Paul HagueProduct Manager, Australia Post
“Almost 2 years ago, our boss decided to take a young group of leaders down our very own leadership journey, and he had Saul come and take that journey with us. Saul worked with our Customer Success team and more closely with us leaders, and what a journey it’s been… I have Saul to thank for how I have developed and grown as not just a leader, but as a person also, both in my professional and personal life. Saul and his many years of knowledge and sound people skills taught me to ask, not tell, many, many times. His coaching and mentoring allowed me to lead a high performing team that also became so connected with each-other, and the biggest connection happened during Covid- the toughest year in anyone’s career. I became a much wiser leader and a leader who learnt how to build the best team culture I’ve ever had, all the while driving key results and targets within the team, each month. I developed structure in my leadership but still stayed so human and relatable to my team- all thanks to Saul. He’s a mentor and a friend and he’s being the biggest asset to our team and the success in our results.”
Tanja VucicGroup Account Director
“Saul has had a massive impact on my career growth and capabilities in both a Sales and minor Leadership role. His input, dedication and guidance has had a profound impact on career. He enabled me to build a personal brand and opened me up to new career aspirations, identifying my strengths and capitalizing on my skill set. His input was invaluable and he is an asset to any individual or organisation that has the privilege to work alongside him.”
“Saul’s valuable coaching and advice was instrumental in helping me to navigate a period of change in my sales team and rebuild a stronger, more cohesive team.
As a leader, it’s often that your skill-set is built from the many trials and tribulations that you’ve had over your career and often your coaching sessions with your direct manager are quite tactical in nature. Our job is to coach and support our direct reports whilst we may not affording ourselves that opportunity against the daily hustle.
I am grateful to have had the opportunity to work with Saul and to Webcentral Group for investing in its leaders by utilising Saul’s talents. Saul ultimately provided me the space to improve my effectiveness as a leader and a sales coach. It begs the question ‘why haven’t I done this sooner and why isn’t this the norm in some businesses?’.
Either way, if you are looking to drive performance, culture and help your leaders become more effective – Saul Wajntraub will help you achieve that. I wholeheartedly recommend him.”
Jim MorrisSales Leader (Inside Sales and Offline Sales), Webcentral Group
“Almost 2 years ago, our boss decided to take a young group of leaders down our very own leadership journey, and he had Saul come and take that journey with us. Saul worked with our Customer Success team and more closely with us leaders, and what a journey it’s been…
I have Saul to thank for how I have developed and grown as not just a leader, but as a person also, both in my professional and personal life. Saul and his many years of knowledge and sound people skills taught me to ask, not tell, many, many times. His coaching and mentoring allowed me to lead a high performing team that also became so connected with each-other, and the biggest connection happened during Covid- the toughest year in anyone’s career.
I became a much wiser leader and a leader who learnt how to build the best team culture I’ve ever had, all the while driving key results and targets within the team, each month. I developed structure in my leadership but still stayed so human and relatable to my team- all thanks to Saul.
He’s a mentor and a friend and he’s being the biggest asset to our team and the success in our results.”
Natalia PereiraCreative Design and Digitial Delivery Director at WMA Australia
About CX Skills
CX Skills is a specialist training business that only delivers customer experience, customer service, sales and leadership related courses facilitated exclusively by industry professionals. Our main website, CX Central is Australia’s most trusted website for contact centre and CX professionals in Australia and we also manage the popular Call Centre Legends Facebook page followed by over 30,000 call centre employees.
As well as training solutions, we also provide CX & Contact Centre consulting services using the same practices, processes and methodologies that we use in our training courses so you can rest assured you’ll be learning best-practice skills that work in the real world.
Private & Public training options
The Motivating My Team for High-Performance course is available publicly (anyone can attend) and privately (just for your organisation):
Public courses are great for small numbers with the added value of learning from and meeting others on a similar journey.
The time and date are fixed enabling you to plan ahead and make sure you can free up some time in your diary to focus on your development.
Search at the bottom of this page for upcoming publicly available courses.
Private courses can be a cost-effective method for training larger numbers and a great tool for driving organisational-wide leadership skills.
You can also have more flexibility with dates and times to suit your organisation and examples etc can be adjusted specifically to your business.
Learn more about our private courses >
Buy in bulk and save!
If you purchase 3 or more tickets in the same transaction you will save 15%! if you are considering training an entire team talk to us about our private training options that can be more cost-effective for larger groups and you can have more flexibility with the dates and times.
Tickets can be purchased instantly via credit card on the course pages (select the dates at the bottom of this page) and you can also request an invoice (the invoice must be paid in full prior to the course commencing).
Add extra leadership skills to your toolkit
The Motivating My Team to Achieve High-Performance workshop is a 4-hour course designed to provide you with the skills you need to motivate your team. But there are many other elements required to be a great leader and we have them all covered in our Leadership Fundamentals course that includes six modules:
- Building Relationships
- Having the Right Conversation
- Motivating My Team (this workshop!)
- Planning & Prioritising (getting stuff done!)
- Mindset and Running Great Meetings
- Change Leadership Through Clear Communication
Still got questions?
Our office is open Monday to Friday 8:30 am to 5:30 pm AEDT/AEST.
If you’d like to learn more about the full Leadership Fundamentals Program click here >