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September 2019 Customer Experience Management Fundamentals

Pullman Melbourne on the Park 192 Wellington Parade, Melbourne, Victoria
Price: $3,795.00 AUD ex GST

Master the six core competencies of Customer Experience Management (CX) with our 3-day CX Management Fundamentals Workshop delivered by global expert Daniel Ord.

September 2019 Contact Centre Management Fundamentals

Pullman Melbourne on the Park 192 Wellington Parade, Melbourne, Victoria
Price: $2,795.00 AUD ex GST

Now is your chance to master inbound contact centre management to help you or your team members develop their mastery of this complex but mission-critical environment.