Save 25% on CX Skills courses & unlock 12 months of learning with ACXPA

Train now, keep improving all year. ACXPA members get an instant 25% discount on all public CX Skills courses, plus ongoing access to community, tools and events that turn one course into a year of momentum.

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Discount applies to publicly listed CX Skills course prices for active ACXPA members for 12 months.

Why this matters

Great service drives growth. A single course lifts capability; a full year of learning cements habits, builds confidence, and moves the numbers that matter.

Immediate savings

25% off all CX Skills public courses.

12 months of learning

Monthly CX & Contact Centre Roundtables live.

Included microlearning

15 self-paced courses included for members.

Video library

Rewatch selected member content on demand.

Practical tools

Downloads, quizzes, glossary, templates.

Industry insight

Rankings, benchmarking and standards to guide improvement.

How the 25% course discount works

  1. Become a member

    Join ACXPA as an Individual or set up a Business membership for your team.

  2. Pick any public course

    Choose from CX, call centre, leadership and specialist programs delivered live online or in person.

  3. Save 25% at checkout

    Active members receive 25% off the publicly listed course price. Simple.

  4. Keep the momentum

    Use ACXPA’s roundtables, tools and included self-paced courses to embed capability all year.

Even one discounted enrolment can offset most of an annual membership—everything else becomes upside.

Everything you unlock for 12 months

Whether it’s for yourself or your whole team, an ACXPA membership gives you a full year of learning, tools, and community. From live roundtables and exclusive courses to benchmarking insights and powerful downloads, you’ll unlock the resources that keep capability sharp and business performance rising.

Monthly Roundtables

High-energy discussions with expert panels across CX and Contact Centres. Join live and stay current.

Included Self-Paced Courses

Access 15 member-included microlearning courses, plus exclusive discounts on 300+ more.

Video Library

Revisit member content to reinforce learning and onboard new team members faster.

Downloads & Tools

Practical calculators, templates, quizzes and a comprehensive CX glossary.

Rankings & Benchmarking

Use independent rankings and benchmarking insights to prioritise where to improve.

Community & Connections

Profile, directory, and networking that help practitioners learn from practitioners.

For Individuals and for Businesses

Individuals

  • Advance your career with formal training and year-round support.
  • Join roundtables, watch member videos, and use tools to keep skills sharp.
  • Save 25% on every public course you book while your membership is active.
Join as an Individual

Businesses

  • Lower training costs immediately with member pricing across public courses.
  • Build a culture of continuous learning with roundtables and included microlearning.
  • Allocate memberships to staff and track value across the year.
Join as a Business

ACXPA in action

Where Australia’s CX, service and contact centre pros connect, learn and lift standards

Roundtables, resources, rankings and real practitioners. Membership turns one course into a year of momentum.

ACXPA resources, roundtables and benchmarking in action
Independent. Practitioner-led. Built to lift standards across Australia.

FAQs

Does the 25% discount apply to every public course?
Yes - all active ACXPA members automatically receive 25% off the publicly listed price of CX Skills public courses.
How long do I get the discount?
For the duration of your active membership - 12 months from the date you join or renew, you'll get 25% off any public course for the full membership duration.
Is membership worth it if I only plan to book one course?
In most cases, yes. One discounted enrolment often covers a large part of the membership fee — and you’ll still unlock all the other member benefits for 12 months, including roundtables, tools, and included courses.
How is the 25% discount applied?
For Individual Members, simply log into your ACXPA account and follow the link to CX Skills — the 25% discount will be automatically applied at checkout. For Business Memberships, the account owner can log in via the ACXPA Business Dashboard and, when booking through the CX Skills link, easily allocate the discounted rate to any employees with an active ACXPA membership.
What payment methods are available?
At checkout you can pay securely by credit card, or choose to receive an invoice if that’s easier for your organisation.
Can I share my membership discount with others?
No — discounts are linked to active ACXPA memberships. Individual Members receive the benefit for their own bookings, while Business Memberships allow the account owner to allocate discounts to nominated employees.
Does the 25% discount apply to private/in-house bookings?
Private and in-house courses are priced individually, so the 25% public course discount doesn’t apply in the same way. However, ACXPA members still enjoy preferential pricing and added benefits, ensuring you get more value from every private booking.
What happens if my membership lapses?
The discount is only available while your ACXPA membership is active. If your membership expires or is not renewed, you’ll no longer be able to access the discounted pricing on future course bookings.

Join Today. Save 25%. Build Capability All Year.

Join ACXPA today, save 25% on CX Skills courses, and keep your capability compounding all year.

Join as an Individual Join as a Business