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November 2020 Managing Difficult Customers

Online via Zoom
Price: $397.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.

February 2021 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour Feb 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.

Managing Difficult Customers – March 2021

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour March 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.

Managing Difficult Customers – July 2021

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour July 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.

September 2021 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour September 2021 online workshop facilitated by global CX & Contact Centre expert Daniel Ord. Suitable for anyone who deals with customers!

Managing Difficult Customers – November 2021

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage difficult customers in this 2 x 4-hour November 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.

January 2022 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour January 2022 online course suitable for all customer-facing employees

March 2022 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour March 2022 online course suitable for all customer-facing employees

May 2022 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour May 2022 online course suitable for all customer-facing employees

July 2022 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour July 2022 online course suitable for all customer-facing employees.

November 2022 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour November 2022 online course suitable for all customer-facing employees.

February 2023 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour February 2023 online course suitable for all customer-facing employees.

May 2023 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour May 2023 online course suitable for all customer-facing employees.

July 2023 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour July 2023 online course suitable for all customer-facing employees.

November 2023 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour November 2023 online course suitable for all customer-facing employees.

January 2024 Managing Difficult Customers

Online via Zoom
Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour January 2024 online course suitable for all customer-facing employees.