Introduction to Contact Centre Management

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Introduction to Contact Centre Management

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May 2024

Wed 29

Introduction to Contact Centre Management training course in Australia

May 29 @ 1:00 PM - 4:00 PM AEST

May 2024 Introduction to Contact Centre Management

Online via Zoom

Price: $497.00 AUD ex GST

Fast-track your knowledge of contact centre management in this 2 x 3-hour course delivered by Australian contact centre expert & CX SKills CEO Justin Tippett.

Learn more and get tickets >

August 2024

Wed 21

August 21 @ 1:00 PM - 4:00 PM AEST

August 2024 Introduction to Contact Centre Management

Online via Zoom

Price: $497.00 AUD ex GST

Fast-track your knowledge of contact centre management in this 2 x 3-hour course delivered by Australian contact centre expert & CX SKills CEO Justin Tippett.

Learn more and get tickets >

November 2024

Wed 13

November 13 @ 1:00 PM - 4:00 PM AEDT

November 2024 Introduction to Contact Centre Management

Online via Zoom

Price: $197.00 AUD ex GST

Fast-track your knowledge of contact centre management in this 2 x 3-hour course delivered by Australian contact centre expert & CX SKills CEO Justin Tippett.

Learn more and get tickets >

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Today

About CX Skills

CX Skills is an Australian-owned and operated Customer Service, Customer Experience and Contact Centre corporate training company providing global best-practice training courses from beginner to advanced level.

Learn more >

Training Delivery

All our customer service, contact centre and CX courses are now available as both online (virtual) and onsite training.

Our virtual/online training is all delivered live via Zoom making it easy to learn from the comfort of your home or remote working location.

Training Options

We offer both public courses (anyone can purchase a ticket) and private courses (just for your team).

We have pre-built courses designed to deliver results or we can custom-design a course just for you.

We can provide onsite training in Melbourne, Sydney, Brisbane, Adelaide, Hobart and Perth.

Email: [email protected]

Phone: +61 3 9008 7287

CX Skills is an Australian-owned corporate training company that specialises in global best-practice training courses for customer service & sales, customer experience (CX), workforce optimisation (WFM/WFO) and workplace wellness.

Official Training Partner of the Australian Customer Experience Professionals Association

HOME
About Us
Courses
TRAINING OPTIONS
Locations
- Online Training
- At Your Premises
- Adelaide
- Brisbane
- Hobart
- Melbourne
- Perth
- Sydney
Contact
ALL Upcoming Courses