Courses for Apr 18, 2024 – CX Skills

03 9008 7287 email us

Customer Login
- View Cart (0)
- Check Out

HOME
About Us
Courses
TRAINING OPTIONS
Locations
- Online Training
- At Your Premises
- Adelaide
- Brisbane
- Hobart
- Melbourne
- Perth
- Sydney
Contact
ALL Upcoming Courses

Loading view.

Views Navigation

Course Views Navigation

List

Select date.

Filter Courses:

By Trainer

Job Role Suitability

Total DURATION of the Course

Number of Sessions

Delivery Format

Cost ($)

$0 - $8059.50

9:00 AM

Workforce Planning for Team Leaders in a call centre

April 18 @ 9:00 AM - 5:00 PM AEST

April 2024 WFM for Contact Centre Team Leaders

Online via Zoom

A 'must' for all Team Leaders - Learn the basics of Call Centre Workforce Management in this one-day April 2024 WFM for Contact Centre Team Leaders training course.

$697.00

Previous Day
Next Day

About CX Skills

CX Skills is an Australian-owned and operated Customer Service, Customer Experience and Contact Centre corporate training company providing global best-practice training courses from beginner to advanced level.

Training Delivery

All our customer service, contact centre and CX courses are now available as both online (virtual) and onsite training.

Our virtual/online training is all delivered live via Zoom making it easy to learn from the comfort of your home or remote working location.

Training Options

We offer both public courses (anyone can purchase a ticket) and private courses (just for your team).

We have pre-built courses designed to deliver results or we can custom-design a course just for you.

We can provide onsite training in Melbourne, Sydney, Brisbane, Adelaide, Hobart and Perth.

Quick Links

Search ALL upcoming courses >
Customer Service Courses >
Call Centre Courses >
Call Centre Agent courses >
Sales courses >
Call Centre Team Leader courses >
Contact Centre Manager courses >
Workforce Optimisation Courses >

Email: [email protected]

Phone: +61 3 9008 7287

CX Skills is an Australian-owned corporate training company that specialises in global best-practice training courses for customer service & sales, customer experience (CX), workforce optimisation (WFM/WFO) and workplace wellness.

Official Training Partner of the Australian Customer Experience Professionals Association

HOME
About Us
Courses
TRAINING OPTIONS
Locations
- Online Training
- At Your Premises
- Adelaide
- Brisbane
- Hobart
- Melbourne
- Perth
- Sydney
Contact
ALL Upcoming Courses