Courses for Apr 9, 2024 – CX Skills

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9:00 AM

WFM Essentials for Call Centres online training course

April 9 @ 9:00 AM - 5:00 PM AEST

April 2024 WFM Essentials

Online via Zoom

Learn the essentials of Workforce Management for Call Centres in this 3-day April 2024 WFM Essentials training course delivered by the WFM experts at CallDesign.

$2,797.00

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About CX Skills

CX Skills is an Australian-owned and operated Customer Service, Customer Experience and Contact Centre corporate training company providing global best-practice training courses from beginner to advanced level.

Training Delivery

All our customer service, contact centre and CX courses are now available as both online (virtual) and onsite training.

Our virtual/online training is all delivered live via Zoom making it easy to learn from the comfort of your home or remote working location.

Training Options

We offer both public courses (anyone can purchase a ticket) and private courses (just for your team).

We have pre-built courses designed to deliver results or we can custom-design a course just for you.

We can provide onsite training in Melbourne, Sydney, Brisbane, Adelaide, Hobart and Perth.

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Email: [email protected]

Phone: +61 3 9008 7287

CX Skills is an Australian-owned corporate training company that specialises in global best-practice training courses for customer service & sales, customer experience (CX), workforce optimisation (WFM/WFO) and workplace wellness.

Official Training Partner of the Australian Customer Experience Professionals Association

HOME
About Us
Courses
TRAINING OPTIONS
Locations
- Online Training
- At Your Premises
- Adelaide
- Brisbane
- Hobart
- Melbourne
- Perth
- Sydney
Contact
ALL Upcoming Courses