March 2024 Customer Service Phone Essentials
Online via ZoomThe March 2024 Customer Service Phone Essentials course is a 3-hour online course designed to teach premium customer service skills for phone-based employees.
$268.00
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March 2024 Real-Time WFM for Contact Centre Analysts
Online via ZoomThe March 2024 WFM Real-Time Analyst for Contact Centres training course is a one-day online training course designed for employees working in a Real-Time Analyst role in a Contact Centre.
$697.00
March 2024 Customer Experience (CX) Management Training
Online via ZoomThe gold standard of customer experience (CX) courses - delivered live by global CX expert Daniel Ord and rated 4.9/5 stars!
$1,897.00
March 2024 How to Be a Great Call Centre Team Leader
Online via ZoomThe March 2024 How to be a Great Call Centre Team Leader is a great all-rounder course for new, emerging and existing team leaders.
$997.00