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High Performance Inbound Contact Centre Management course

September 2019 Contact Centre Management Fundamentals

Pullman Melbourne on the Park 192 Wellington Parade, Melbourne, Victoria
Price: $2,795.00 AUD ex GST

Now is your chance to master inbound contact centre management to help you or your team members develop their mastery of this complex but mission-critical environment.

Customer Experience Training Course in Melbourne 2019

September 2019 Customer Experience Management Fundamentals

Pullman Melbourne on the Park 192 Wellington Parade, Melbourne, Victoria
Price: $3,795.00 AUD ex GST

Master the six core competencies of Customer Experience Management (CX) with our 3-day CX Management Fundamentals Workshop delivered by global expert Daniel Ord.

Email Customer Service training September 2020

Customer Service Emails – September 2020

Online via Zoom
Price: $397.00 AUD ex GST

Learn how to connect with customers through email (sales or service) using a structured framework delivered by a global CX expert over 2 x 4-hour sessions across two consecutive days.