Supercharge your customer service skills with our February 2021 Customer Service Professionals Training course with 12 hours of facilitated learning (delivered over 3-weeks) by Australia's top CX trainer.
Our flagship customer service training course for frontline staff with 8 hours of facilitated training delivered by 2 x 4-hour sessions with global expert Daniel Ord.
Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence in our March 2021 online course delivered by global expert Daniel Ord.
Gain the skills and access to 18 customisable resources in the March 2021 Create Amazing Call Centre Team Leaders training course delivered online over ZOOM.
Learn how to manage difficult customers in this 2 x 4-hour March 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.
Increase sales in your business with our B2B Outbound Sales March 2021 Training Course facilitated by Ingrid Maynard (delivered online via ZOOM)
Fast-track your CX (Customer Experience) skills in this April 2021 online course delivered by global CX expert Daniel Ord delivered over 2 x 4-hour sessions.
Learn how to manage difficult customers in this 2 x 4-hour April 2021 online masterclass facilitated by world CX & Contact Centre expert Daniel Ord.