Customer Service Booster (January 2022)
via Zoom (Teleconferencing)The Jan 2022 Customer Service Booster course is a 3-hour online course designed to supercharge customer service skills for phone-based staff.
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$247.00
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Managing Difficult Customers – January 2022
via Zoom (Teleconferencing)Learn how to manage difficult customers with confidence in this 2 x 4-hour January 2022 online course delivered by world CX & Contact Centre expert Daniel Ord.
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$497.00
Customer Experience Management Training – February 2022
via Zoom (Teleconferencing)Master the five core competencies of CX Management (Customer Experience) with our February 2022 online training course delivered by global CX expert Daniel Ord.
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$1,797.00
Introduction to Contact Centre Management February 2022 Course
via Zoom (Teleconferencing)Learn global best-practice contact centre fundamentals in our Introduction to Contact Centre Management
February 2022 class for Team Leaders and Managers.
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$497.00
Contact Centre Quality Assurance Training February 2022
via Zoom (Teleconferencing)Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence in our February 2022 online course delivered by global expert Daniel Ord.
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$797.00
How to Monitor and Coach Contact Centre Agents – February 2022
via Zoom (Teleconferencing)Learn the skills to effectively Monitor and Coach Contact Centre Agents in this February 2022 training course delivered online by global expert Daniel Ord.
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$497.00
Live Chat Customer Service Training February 2022
via Zoom (Teleconferencing)The Live Chat February 2022 Customer Service course is for frontline agents handling live chat conversations with customers delivered over 2 x 4-hour online sessions facilitated by global CX expert Daniel Ord.
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$397.00
Customer Service Booster (February 2022)
via Zoom (Teleconferencing)The Feb 2022 Customer Service Booster course is a 3-hour online course designed to supercharge customer service skills for phone-based staff.
Get Tickets
$247.00
Customer Service Professionals (February 2022)
via Zoom (Teleconferencing)Supercharge your customer service skills with our February 2022 Customer Service Professionals Training course with 9 hours of facilitated learning (delivered over 3-weeks) by Australia's top CX trainer.
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$497.00