Retail and Hospitality

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Retail and Hospitality

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May 2024

Thu 16

How to Manage Difficult Customers training course

May 16 @ 12:30 PM - May 17 @ 4:30 PM AEST

May 2024 Managing Difficult Customers

Online via Zoom

Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour May 2024 online course suitable for all customer-facing employees.

June 2024

Tue 4

Retail Sales and Customer Service Training PRO

June 4 @ 2:00 PM - 5:00 PM AEST

June 2024 Retail PRO

Online via Zoom

Price: $497.00 AUD ex GST

The June 2024 Retail PRO course teaches premium customer service and sales skills to employees in a 3 x 3-hour sessions online/virtual course.

Learn more and get tickets >

August 2024

Tue 6

August 6 @ 1:00 PM - 4:00 PM AEST

August 2024 Retail PRO

Online via Zoom

Price: $497.00 AUD ex GST

The August 2024 Retail PRO course teaches premium customer service and sales skills to employees in a 3 x 3-hour sessions online/virtual course.

Learn more and get tickets >

October 2024

Thu 3

October 3 @ 12:30 PM - October 4 @ 4:30 PM AEST

October 2024 Managing Difficult Customers

Online via Zoom

Price: $497.00 AUD ex GST

Learn how to manage angry, upset and difficult customers with confidence in this 2 x 4-hour October 2024 online course suitable for all customer-facing employees.

Learn more and get tickets >

Previous Courses
Today

About CX Skills

CX Skills is an Australian-owned and operated Customer Service, Customer Experience and Contact Centre corporate training company providing global best-practice training courses from beginner to advanced level.

Learn more >

Training Delivery

All our customer service, contact centre and CX courses are now available as both online (virtual) and onsite training.

Our virtual/online training is all delivered live via Zoom making it easy to learn from the comfort of your home or remote working location.

Training Options

We offer both public courses (anyone can purchase a ticket) and private courses (just for your team).

We have pre-built courses designed to deliver results or we can custom-design a course just for you.

We can provide onsite training in Melbourne, Sydney, Brisbane, Adelaide, Hobart and Perth.

Email: [email protected]

Phone: +61 3 9008 7287

CX Skills is an Australian-owned corporate training company that specialises in global best-practice training courses for customer service & sales, customer experience (CX), workforce optimisation (WFM/WFO) and workplace wellness.

Official Training Partner of the Australian Customer Experience Professionals Association

HOME
About Us
Courses
TRAINING OPTIONS
Locations
- Online Training
- At Your Premises
- Adelaide
- Brisbane
- Hobart
- Melbourne
- Perth
- Sydney
Contact
ALL Upcoming Courses