Self-Paced Online Training Courses

The Ultimate Flexible Training Solution!

Want high-impact soft skills training that fits your schedule?

Our self-paced online training courses provide a cost-effective, on-demand solution that allows your employees to upskill anytime, anywhere.

With over 300 short, high-impact training courses, 20+ course pathways and micro-learning videos (all under 10 minutes), your team can build essential skills across a wide range of topics, including:

  • Customer Service
  • Handling Difficult Customers & Complaints
  • Sales & Persuasion
  • Effective Communication Skills
  • Coaching & Mentoring
  • Leadership Development
  • Health, Wellness & Mental Resilience
  • Stress Management & Burnout Prevention
  • Conflict Resolution & Negotiation

Our purpose-built platform makes it simple to assign courses, track employee progress, and drive real results.

Empower your employees with the skills they need – on their schedule.

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Benefits of Self-paced Online Training Courses

Flexible, efficient, and cost-effective for all employees

There are lots of benefits to self-paced online training courses for all employees, including:

Learn anytime, anywhere – Access content on any device with an internet connection.
Short & effective – Most courses are under 15 minutes.
On-demand learning – Employees can instantly complete courses when needed.
Different learning styles – Supports various ways of learning for better retention.
Learn at your own pace – No pressure, just progress at a comfortable speed.
Focused content – No distractions compared to classroom-based training.
Cost-effective – Maximises learning without high training costs.
Revisit anytime – Access and refresh learning whenever needed.

Who are the self-paced courses suitable for?

No matter your industry or job role, developing essential soft skills is key to success.

Our self-paced courses, pathways, and micro-learning videos are designed for all employees—from frontline staff and managers to senior leaders and support teams.

With over 300 courses covering everything from customer service, leadership, communication, and sales to stress management, coaching, resilience, and workplace wellness, there’s training to suit every role and every business.

Below, we’ve highlighted some of the ways different employees can benefit from our training.

Frontline Employees

Frontline Employees

Whether your frontline employees are in a call centre, retail store, factory floor, or office, this self-paced content is easily accessible from any device.

Employees can watch 1-minute skill videos for a quick refresher, complete assigned courses (each around 10 minutes), or follow a structured learning pathway.

This content helps frontline employees develop customer service, sales, and communication skills, along with resilience and stress management strategies.

Frontline Managers

Frontline Managers

Managers can assign video courses for their teams to watch and use the completed workbooks to ensure understanding and to facilitate deeper conversations where required.

They can also play videos in daily huddles, team meetings, coaching sessions, and mini-training sessions.

The Leadership and Coaching video courses can also be used to strengthen their skills and improve their leadership behaviours.

Senior Managers

Senior Managers

For senior management, the knowledge that a library of soft skills content is readily available that can easily be embedded into training, inductions, refreshers, and ongoing coaching can be a great strategic strength.

Senior managers could also benefit directly from the leadership, stress, resilience, and interpersonal content.

HR & Learning Teams

Human Resources and Learning Teams

The library can be used to save time in creating soft skills content for the use of the business.

The short video courses can be used for individuals rather than having to run group workshops or scheduling a calendar of workshops.

Managers can ask the HR teams for content and can be directed where to go for specific individual training needs.

Extensive Library of Content – Easy to Access, Easy to Learn

Gain instant access to a growing library of over 300 training videos, workbooks, and assessments designed to help businesses of all sizes upskill their teams effortlessly.

With our intuitive, Netflix-style platform, you can browse, search, and jump straight into learning – whether you’re after quick tips or in-depth training.

  • Bite-sized learning for busy professionals.
  • Over 230 one-minute technique videos for quick insights.
  • Over 120 ten-minute video courses with workbooks and quizzes.
  • Over 20 structured learning pathways with curated lessons, workbooks, and quizzes – or create your own!

Content that Never Grows Old!

Our library is constantly updated with fresh courses, ensuring your skills stay sharp and relevant. New content is added monthly, so there’s always something new to explore.

🔹 Recently added: Courses on Artificial Intelligence, Fraud Awareness, and Crisis Management Part 2!

⬇️ Download full course list >

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Course Pathways – Structured Learning Made Easy!

With access to over 300+ individual courses, it can be overwhelming to choose the right learning path.

That’s why we’ve created 20 pre-built Course Pathways – structured programs designed to build skills for specific roles.

Instead of picking random courses, employees can follow a tailored pathway that ensures they develop the right skills for their job.

Why Choose a Course Pathway?

Structured & Role-Based: Each pathway includes carefully selected courses relevant to a specific role.

Short, Engaging Content: All courses are bite-sized and practical, making it easy to learn on the go.

Certificates of Achievement: Employees earn digital certificates upon completing a pathway.

Included with Your Subscription: All pathways and 300+ courses are part of your plan!

Customer Service Pathway Online Learning Modules

🏆 Upon successfully completing all required course modules in a learning pathway, employees receive a digital certificate of achievement.

📂 Trackable Training Records for Employers

For businesses, these records provide valuable documentation of employee training completion.

This is particularly beneficial for pathways focused on areas such as stress management, resilience, and compliance, offering clear evidence that training has been provided.

✔️ Supports workplace compliance & duty-of-care obligations.
✔️ Helps mitigate risk in case of workplace stress claims.
✔️ Demonstrates proactive investment in employee wellbeing & skill development.

By integrating structured learning pathways into your training program, you not only enhance employee skills but also create a verifiable record of professional development.

Plus! Your subscription includes these additional pathways:

🧠 Leadership Essentials Pathway – Build core leadership skills, including coaching and communication. (12 videos)

📞 Telephone Etiquette Skills Pathway – Improve call handling, professionalism, and customer rapport. (6 videos)

🕒 Time Management Pathway – Boost productivity and efficiency with proven time strategies. (6 videos)

⚖️ Managing Conflict Skills Pathway – Learn strategies to handle workplace conflicts effectively. (8 videos)

🧘 Improving Mental Health Pathway – Enhance wellbeing with stress, mindfulness, and resilience techniques. (6 videos)

🏆 CRM Awards Pathway – Master the key skills required for CRM excellence and awards. (10 videos)

🎤 Training and Presenting Skills Pathway – Develop engaging presentation and facilitation skills. (9 videos)

📊 Advanced Leadership Pathway – Enhance leadership with growth mindset and persuasion techniques. (12 videos)

🤖 Mastering AI for Workplace Success Pathway – Leverage AI tools to improve productivity and efficiency at work. (4 videos)

🚨 Pandemic Support Pathway – Learn strategies to cope with high-stress events and crisis situations. (8 videos)

🔊 Communication Skills Pathway – Strengthen verbal and written communication for professional success. (8 videos)

📑 Actioning Requests For Service Pathway – Enhance efficiency in managing and resolving service requests. (10 videos)

How to Access Our Self-paced Online Courses Library

Your employees can access our self-paced courses instantly from anywhere – whether at home, in the office, or on the go – with nothing more than an internet connection.

Our courses can be delivered through our award-winning online platform, integrated into your LMS (Learning Management System) or Marketplace, or provided as SCORM-ready packages for seamless training deployment.

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For Individuals

Access courses instantly from any device – no setup required. Browse, watch, and learn with ease!

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For Businesses (No LMS)

Use our built-in system to assign courses, track progress, and ensure compliance – no LMS required.

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For Businesses (With LMS)

Embed courses directly into your LMS with SCORM-ready packages. Create custom learning pathways effortlessly.

💡 A Learning Management System (LMS) is a software platform used by businesses to manage, track, and deliver training programs. If your company has an LMS, our courses can be integrated directly into your existing system for seamless employee learning.

If your platform uses SCORM, we can provide you with a minimum of 20 SCORM-ready packages containing all the necessary files.

Effortless Course Assignment & Progress Tracking

Managing employee training has never been easier.

With our intuitive platform, you can assign courses individually or across entire teams, ensuring a structured and consistent learning experience.

Assign Courses with Ease – Allocate training to specific users, teams, or company-wide with just a few clicks.

Track Progress in Real Time – Monitor individual and team learning journeys through detailed reporting and dashboards.

Seamless Bulk Management – Easily add or update users with CSV uploads for a streamlined setup.

Take control of your team’s learning experience and ensure consistent skill development across your organisation.

👉 Learn More About Course Assignments & Tracking

How to allocate self-paced courses to employees

High Quality, Locally Produced Training Courses

When it comes to training, local matters. That’s why our self-paced courses, micro-learning videos, and quizzes are developed in partnership with Learning Planet TV, a New Zealand-based company with over 30 years of expertise in learning and development.

Unlike many offshore alternatives, our content is locally produced with clear, neutral English—making it ideal for Australian workplaces. The award-winning production ensures engaging, high-quality training that resonates with learners.

With a strong reputation since 2013 and trusted in over 160 countries, Learning Planet TV creates training that’s practical, effective, and easy to implement, helping Australian businesses build skilled and confident teams.

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Short/condensed version (2-minutes) of a 10-minute course

Example of a 1-minute skills video

Service Provider Award 2023
Corporate Vision Awards
Diamond Award Learnx 2023

Trusted by Businesses of All Sizes – Across Australia and Beyond

Thousands of businesses – from leading Australian brands to small businesses and frontline teams – are already using Learning Planet’s training platform to upskill their employees.

We’re proud to support some of Australia’s most recognised organisations, as well as small offices, medical clinics, warehouses, retailers, and manufacturers that are investing in quality training for their teams.

Our mission is simple: to make high-quality training accessible to everyone, whether through our self-paced courses or live, facilitated training programs.

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Your Online Training Course Subscription Includes

Explore the full range of learning resources available to you, tailored to individual users, businesses, and custom solutions.

Feature Individual Business Custom
230+ Microlearning videos
120+ Courses with Workbooks, Action Plans & Quizzes
20+ Structured Learning Pathways
LMS Integration & SCORM Files
Downloadable Certificates (on completing pathways)
Progress Reporting
Employee & Team Reporting
Full Dashboard (Assign courses, send reminders & track progress)
Live customer support (Australian business hours)
Purchase Purchase Contact Us

Flexible Pricing

We offer a simple, flexible pricing model that provides full access to our 300+ self-paced course library, 20+ course pathways, micro-learning skills videos, workbooks, and assessments — all tailored to the number of users.

PAY MONTHLY – NO CONTRACTS – CANCEL ANYTIME!

💰 Want to save even more? Choose annual billing and enjoy an extra 10% discount on your plan! Contact Us for Annual Plans >

Want to save an instant 25%?

ACXPA Members save 25% off all our self-paced courses plans! 

And for employees with an allocated ACXPA Individual Membership, they’ll also receive 25% off all our live training courses as well!

So investing in an ACXPA Membership can be a great way to instantly save on training, and gain access to a host of other membership benefits that can help your business improve the customer experience, making it a win for your employees, your business and your customers!

Learn more about ACXPA Memberships >

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Prices are per Month ex GST

Individual

$39.00 AUD per month

Single user access

Choose Plan

Level 1

$82.50 AUD per month

Up to 5 users

Choose Plan

Level 2

$135.00 AUD per month

Up to 10 users

Choose Plan

Level 3

$228.00 AUD per month

Up to 20 users

Choose Plan

Level 4

$367.50 AUD per month

Up to 35 users

Choose Plan

Level 5

$502.50 AUD per month

Up to 50 users

Choose Plan

Level 6

$720.00 AUD per month

Up to 75 users

Choose Plan

Level 7

$915.00 AUD per month

Up to 100 users

Choose Plan

Need More?

For teams larger than 100 users, contact us for a custom plan.

Contact Us

As an existing ACXPA Member, you’ve received 25% off all self-paced course memberships!

Your discounted price is applied below.

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Prices are per Month ex GST

Individual (ACXPA Member)

$30.00 AUD $22.50 AUD per month

Single user access

Choose Plan

Level 1 (ACXPA Member)

$82.50 AUD $61.88 AUD per month

Up to 5 users

Choose Plan

Level 2 (ACXPA Member)

$135.00 AUD $101.25 AUD per month

Up to 10 users

Choose Plan

Level 3 (ACXPA Member)

$228.00 AUD $171.00 AUD per month

Up to 19 users

Choose Plan

Level 4 (ACXPA Member)

$367.50 AUD $275.63 AUD per month

Up to 35 users

Choose Plan

Level 5 (ACXPA Member)

$502.50 AUD $376.88 AUD per month

Up to 50 users

Choose Plan

Level 6 (ACXPA Member)

$720.00 AUD $540.00 AUD per month

Up to 75 users

Choose Plan

Level 7 (ACXPA Member)

$915.00 AUD $686.25 AUD per month

Up to 100 users

Choose Plan

Need More?

For teams larger than 100 users, contact us for a custom plan.

Contact Us

Do you have any questions about our self-paced courses?

Contact us on +61 3 9008 7287 between 8:30 am to 5:30 pm AEST/AEDT Monday to Friday or send us a message anytime >