Self-Paced Online Sales Skills Course
Looking to boost your sales skills and close more deals?
Our self-paced Online Sales Skills Course provides a structured, flexible, and interactive learning experience designed for sales professionals, business owners, and anyone looking to improve their ability to influence and sell effectively.
Whether youβre new to sales or looking to refine your techniques, this course covers key principles to help you build rapport, uncover customer needs, handle objections, and close sales with confidence.
The Sales Skills Pathway is just one of 20+ structured learning pathways available, offering a guided approach to mastering sales strategies.
With over 300 courses, you can also explore individual topics or follow other pathways tailored to different roles and industries, all for a low monthly price.

π‘ Looking for live, interactive training? Check out our Inbound Phone Sales course for expert-led sessions.
What is a Learning Pathway?
With over 300+ courses included in your monthly subscription, navigating your learning journey can feel overwhelming.
Thatβs why weβve designed 20+ structured learning pathways β grouped selections of courses that develop essential skills for specific roles.
Instead of choosing courses individually, a Learning Pathway provides a structured way to build knowledge step by step, ensuring you develop the right skills in a logical, progressive manner.
For example, this Online Sales Skills Course focuses on key competencies such as consultative selling, negotiation, influencing, and closing techniques to help sales professionals succeed.

Organised Learning
Employees follow a structured learning pathway, ensuring they gain essential skills in the right order without guesswork.

Saves Time & Effort
No need to manually select courses β our pathways remove the complexity, so employees can focus on learning.

Job-Specific Skills
Each pathway is designed for specific roles, ensuring employees develop the right skills to perform at their best.
By completing a pathway, employees gain confidence knowing theyβve developed a set of core skills tailored to their role, rather than just picking random courses.
π Following the successful completion of all assigned course modules in the pathway, your employee will be awarded with a certificate of achievement that can be downloaded digitally.
Sales Skills Course Modules
One of our most popular pathways, the Online Sales Skills Course, is designed to equip employees with the skills needed to succeed in sales roles.
From consultative selling and outbound calling to closing the deal and negotiating effectively, this pathway provides a structured and practical approach to sales excellence.
Each course module includes:
πΊ ~10-minute video lesson β Short, engaging sessions covering key techniques.
π Downloadable workbook β Practical exercises and action plans for real-world application.
β Online assessment β Reinforce learning and measure understanding.
The 8 modules included in this learning pathway:
1. Know Your Business
Understand your companyβs mission, vision, and values to better position your products and services.
2. Introduction to Selling
Learn the fundamentals of selling, including uncovering customer needs, handling objections, and closing sales.
3. Managing Customer Needs
Develop listening skills to better understand customer needs and provide the right solutions.
4. Outbound Calling
Master cold calling techniques, preparation strategies, and call objectives.
5. Consultative Selling
Learn how to uncover customer needs and add value through a consultative approach.
6. Closing the Sale
Boost your confidence in closing, explore different sales closes, and successfully ask for the business.
7. Influencing Skills
Develop the six laws of influence and learn how to persuade customers ethically.
8. Negotiation Skills
Master negotiation techniques, strategies, and how to reach win-win agreements.
Course Certification & Training Records
Upon completing all required modules, employees receive a digital certificate of achievement, validating their sales skills and expertise.
This serves as a verifiable record of investment in sales training, demonstrating a commitment to professional development.
Certificates can be shared digitally, printed, or included in professional portfolios to showcase skills and career progression.

Explore Other Learning Pathways
There are over 20+ Course Pathways included with every online learning subscription, ensuring there is a solution for all job roles. Explore more information on some of our popular self-paced course pathways below or view all available course pathways here >
ποΈ Reception Customer Service Pathway | π Customer Service Pathway | β‘ Handling Challenging Customers Pathway |
π§ Contact Centre Agent Pathway | πΌ Sales Skills Pathway | π Requests For Service Pathway |
πͺ Stress & Resilience Pathway | π¨βπΌ New Leader Pathway | π Coaching Skills Pathway |
Get Started Today
Our Self-paced Online Sales Skills Course is just one of 20+ structured learning pathways designed to help employees develop the skills needed to excel in sales and customer service.
With a single low-cost subscription, your team gets unlimited access to:
β 20+ Learning Pathways tailored to different job roles
β 300+ individual self-paced courses covering customer service, leadership, sales, resilience, and more
β Certificates of achievement for course pathways to validate learning
π Thinking about outsourcing sales?
Explore whether outsourcing to an Australian contact centre is the right fit for your sales function. Read our expert insights in this ACXPA article.