Humind are a collective of talented and diverse customer experience professionals with a range of backgrounds, experiences, and skills. Our diversity allows us to leverage the best talent and work across the breadth of customer interests and problems, and to collaborate to develop customer solutions and sustainable change.

Using design thinking and business model innovation – with a pinch of transformation and improvement strategies – we will help you discover and understand human insight and design experiences that deliver change and outcomes for your customers and staff.

Several of our experienced collective coach and train current and emerging CX leaders and team members to develop their skills as experts and to become more confident, capable, and authentic leaders.