Master the six core competencies of Customer Experience Management (CX) with our 3-day CX Management Fundamentals Workshop delivered by global expert Daniel Ord.
Now is your chance to master inbound contact centre management to help you or your team members develop their mastery of this complex but mission-critical environment.
CX Skills is an Australian owned and operated Customer Service, Customer Experience and Contact Centre training company providing global best-practice training courses from beginner to advanced level across Asia-Pacific and now through the power of online training, the world!
All our customer service, contact centre and CX courses are now available as both online or in-person training. Our online training is all delivered via Zoom making it easy to learn from the comfort of your home or remote working location. We also have public courses and private courses available.