April 2024 Inbound Phone Sales Professional
Improve your employee's sales conversions and customer service skills in this April 2024 Inbound Phone Sales Professional training course designed for all phone-based employees.
$497.00
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April 2024 WFM Essentials
April 2024 WFM Essentials
Learn the essentials of Workforce Management for Call Centres in this 3-day April 2024 WFM Essentials training course delivered by the WFM experts at CallDesign.
$2,797.00
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April 2024 Retail Essentials
April 2024 Retail Essentials
The April 2024 Retail Essentials training course teaches customer service and sales skills to employees in a short, live 3 hour online/virtual course.
$268.00
1 course,
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April 2024 Customer Service Reception Essentials
April 2024 Customer Service Reception Essentials
The April 2024 Reception Essentials course teaches essential customer service skills for in-person, phone and email - suitable for all front desk/reception roles.
$268.00
1 course,
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April 2024 WFM for Contact Centre Team Leaders
April 2024 WFM for Contact Centre Team Leaders
A 'must' for all Team Leaders - Learn the basics of Call Centre Workforce Management in this one-day April 2024 WFM for Contact Centre Team Leaders training course.
$697.00
1 course,
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April 2024 Tech Support Customer Service Essentials
April 2024 Tech Support Customer Service Essentials
Suitable for employees working in technical support and helpdesk roles, this April 2024 Tech Support Customer Service Essentials course is delivered via a live 3-hour online/virtual training session.
$268.00
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April 2024 Inbound Phone Sales Essentials
April 2024 Inbound Phone Sales Essentials
The April 2024 Inbound Phone Sales Essentials course helps employees build engagement with customers and increase sales opportunities (without the use of scripts!).
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$268.00