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March 2021 Quality Assurance Frameworks for Contact Centres

Online via Zoom
Price: $1,797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence in our March 2021 online course delivered by global expert Daniel Ord.

Quality Assurance for Contact Centres – November 2021

Online via Zoom
Price: $1,797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence in our November 2021 online course delivered by global expert Daniel Ord.

February 2022 Contact Centre Quality Assurance Training

Online via Zoom
Price: $797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will drive customer service excellence in our February 2022 online course delivered by global expert Daniel Ord.

June 2022 Contact Centre Quality Assurance Training

Online via Zoom
Price: $797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will improve compliance and drive customer service excellence in our June 2022 online course delivered by global expert Daniel Ord.

October 2022 Contact Centre Quality Assurance Programs

Online via Zoom
Price: $797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will improve compliance and drive customer service excellence in our October 2022 online course delivered by global expert Daniel Ord.

April 2023 Quality Framework for Contact Centres

Online via Zoom
Price: $797.00 AUD ex GST

Learn how to design and build a quality assurance program for customer service, call centres etc that will improve compliance and drive customer service excellence in our April 2023 online course delivered by global expert Daniel Ord.